You’ve heard it: “AI can solve everything.” It can’t. The real question isn’t whether you can use AI; it’s whether you should.
Here’s the uncomfortable truth. Most organizations add AI to problems that don’t need it. They spend 10 to 100 times more than the non-AI solution. They introduce complexity, dependencies, and new failure modes. Then they’re confused why it didn’t fix anything.
When to use AI comes down to four questions. Answer them honestly, and you’ll avoid the trap.
